Client Services

Client Login                                     Guided Tour

Aargon Agency Inc. (f/k/a Revenue Cycle Management) is an Hawaii-based, kama’aina-owned small business that offers complete end-to-end collections services across the USA. We also offer services to additional islands in the Pacific Region (Japan, Guam, Marshall Islands) from our Kaimuki Call Center. We have offices throughout the USA including our Las Vegas HQ - Denver, CO - St Louis, MO - Tampa, FL.

We provide international collections as well, in order to locate temporary residents, tourism visitors and customers who have relocated abroad. We collect your debts from the debtor, and will facilitate payment processing from insurance and other third-party payers.

Aargon Agency Inc. offers third-party collection services and pre-collection (“pre-out”) for both business (B2B) and consumer debt (B2C). There is no cost to you for collections until we collect money. If your signed service contracts contain a provision for recovery of collections costs, you can add the cost to the account balance or you can "gross up" the outstanding balance when inputting the details for new account balances.

Our competitive advantages set us apart from other collection agencies.

Aargon Agency Inc TRACE(TM) Collection System proprietary collections management software

• Cloud-based

• Secure off-site server

• Integrated automation with your A/R delinquencies

• • Automated placement of accounts

• • 24/7 Client file access to monitor your receivables inventory, communicate payments and adjustments

Get a Free Revenue Cycle Management (RCM) A/R Aging Analysis

Effective accounts-receivable management strategies

• Leverage our technology
• Employee compliance and training
• Managing your revenue cycle from end to end.
• Recovery rates up. Rescission rates down.
• Business to Consumer (B2C) Collection
• Business To Business (B2B) Collection
• Documentation of the debt

Credit Reporting

Aargon Agency Inc.  is an associate member of Trans Union, Equifax and Experian credit bureaus. Aargon Agency Inc. utilizes consumer credit reporting of your eligible consumer accounts as an automatic service at no cost to you when there is no payment within the first 45 days after placement into collection. We credit report consumer accounts to all three Credit Bureaus after 60 days (pending approval) for new clients and 30-45 days after the placement date going forward.

Skip-Tracing and Locating Debtors

When a debtor has moved or changed phones, we often locate them through research and our skip trace tools. This advantage is included with our collections service at no additional cost to your business.

Compliance with State and Federal regulations

• Our collections staff is fully trained to adhere to all state and federal regulations for consumer accounts. (FDCPA / FCRA / CFPB / HIPAA )
• It's important for effective recovery that your customers know they are working with a bona-fide, licensed agency.
• Your new account placements feed automatically to the Revenue Cycle Management (RCM) Call Center as soon as they are entered as new accounts. Written notice of collections is automated and batched to the supplied address after NCOA wash and updates. Seamless automation monitors and records telephone calls, and facilitates use of agents’ manual outbound scheduled calls as well as systematic calls linked through proprietary TRACE System collections software. This process shows call actions and results in time-stamped notes, and demonstrates ongoing collection progress for each account.

Account Inventory

Clients can access their inventory of accounts online 24/7 (through a secure login) to track progress, report payments and create reports. We can show you how to access our TRACE Client Access Login at AARGON AGENCY INC. - this gives you the option to manually load new accounts and continuous access to your inventory of A/R placed into collections so you can monitor progress, obtain reports and provide us with on-the-fly updates. Optionally, we can load new accounts for you from your A/R report (Excel or other data list) or print records manually or through data import automation.

New Client Questionnaire

Please take a moment to download and review our New Client Questionnaire so you can provide us with information about your business and the accounts receivable you need to collect. Answer as much of the questionnaire as possible so we can review your collection needs and provide the most competitive rate. You can fax the completed questionnaire to 808-737-6983 or call us to review. If you have additional questions, feel free to call us at 808-737-6980. Thank you for the opportunity to be of service to you.

RFP / RFQ Qualified Vendor List

Aargon Agency Inc. welcomes you to add us to your qualified vendor list. We can provide you with a complete vendor application package and respond to your Request For Information or competitive bidding process. Our client list includes Hawaii's largest employers. We are ready and able to recover your national, regional or statewide collections.

Careers

Aargon Agency Inc. is a growing company. We have opportunities for career advancement and achievement through our membership with ACA (The Association of Credit and Collections Professionals) as well as HCA (Hawaiian Collectors Association). We welcome your interest. Please email your resume to This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank you.